Terms & Conditions

CarLink (carlink.sale) is an online marketplace where private sellers and companies across the UK advertise cars, vans, SUVs, boats, planes and motorcycles. We provide the platform, search tools and contact details. We are not the seller of any vehicle listed, and we are not a party to any sale agreed between a seller and a buyer.

You must be 18 or over and able to form a legally binding contract to use CarLink. Businesses listing cars must be legally entitled to sell them.

• Keep your sign-in details private and tell us straight away at support@car-link.live if you think someone else has used your account.
• Give us accurate information when you register, including a real name and a working email address.
• To publish a listing you must provide a genuine UK contact phone number. It is shown only to people looking at your live advert, so buyers can reach you.
• We may suspend or close an account that breaks these terms, is used for fraud, or whose contact details turn out to be false.

When you put a vehicle up for sale you confirm that:

• You are the owner, or are acting with the owner's permission.
• The description is honest and accurate — mileage, MOT expiry, service history, damage, modifications, and any accident or flood history.
• The vehicle is not stolen, and any written-off, finance or outstanding-logbook position is clearly stated.
• The photos and any video are your own and do not infringe anyone else's rights.
• You will keep the listing up to date and remove it once the vehicle is sold or otherwise unavailable.

Cars, vans, SUVs and motorcycles require an MOT expiry date to publish on CarLink. Boats and planes do not require an MOT date. An MOT date supplied by a seller is not independently verified by CarLink and does not guarantee roadworthiness, seaworthiness or airworthiness.

We can review, refuse, move, hide or remove any listing — including where photos, price or wording look misleading, or where a vehicle is reported to us.

• Listing one vehicle costs £4.99 (one listing credit). You can buy any quantity of credits at £4.99 each. Credits stay in your account until you use them.
• The 20-car plan costs £35.99 per month for up to 20 active adverts at once. Sold or removed adverts free a slot for another vehicle. The unlimited plan costs £69.99 per month for unlimited active adverts. Both plans have a free first month for first-time monthly subscribers, available once per account, then renew automatically at the normal monthly price. An existing subscription keeps its agreed price; starting another plan requires cancellation of the current subscription first.
• Payments are taken by our payment provider, Stripe. We never see or store your card number.
• One credit is used when a vehicle goes live, unless your monthly plan is active and has an available advert slot. Removing a listing for breaking these terms does not automatically entitle you to a refund. If a listing never goes live because of a problem on our side, contact us to have the credit restored. This does not limit your statutory rights.
• The monthly plan runs until you cancel. Cancel any time and you keep your plan allowance until the end of the period you have already paid for.

If you are a consumer, you may have a statutory 14-day cancellation right for a service bought online. Where you expressly request a service to start during that period, a proportionate charge may apply to services already provided. You only lose a cancellation right on full performance where the law's consent and acknowledgement requirements are met. Contact us about cancellation or refunds; nothing here removes your legal rights.

Prices may change. If they do, the price shown when you start a purchase is the price you pay for that purchase.

CarLink brings buyers and sellers together; the deal itself is between you and the other party. Before handing money over we strongly advise you to:

• Inspect the vehicle in person and arrange an appropriate test or professional inspection.
• Check the logbook (V5C), MOT history and mileage against a vehicle history check.
• Never pay a deposit to someone you have not met or for a vehicle you have not seen. CarLink does not collect vehicle purchase payments or hold buyer deposits; our checkout is for listing credits and subscriptions only.
• Use a payment method that protects you, and get a written receipt with the seller's name, address and the vehicle registration.

Check boat ownership and relevant marine documents, or aircraft ownership, registration, maintenance and airworthiness records as applicable. Buying from a trader can give you different legal rights from buying privately; CarLink's terms do not remove those rights.

Report suspicious adverts or sellers through our support page and we will investigate.

Saved searches send you an email when a vehicle matching your filters is listed. You can delete a saved search or unsubscribe from any alert email in one click. Alerts stop if you delete your account.

• Post duplicate, fake or ghost adverts, or advertise a car you cannot sell.
• Copy photos, descriptions or prices from other sellers or other websites without permission.
• Scrape or bulk-download listings, or use bots, unless you have asked us first and we said yes.
• Interfere with the site, try to reach other people's data, or use it to send unsolicited messages.
• Use the site for anything unlawful, including money laundering, clocking or hiding a vehicle's true history.

You keep ownership of the photos, video and text you upload. By listing a vehicle you give us permission to display, store, crop and resize it on CarLink and in search results so the advert can work. We do not sell your photos. Deleted listings are no longer displayed publicly; information may be retained where necessary for legal, security or dispute purposes.

We store the account details you give us, your listings, your saved searches and any buyer/seller messages, support conversations and public reviews, so the site can work and we can keep it safe. Your phone number is shared with people viewing your live advert so buyers can contact you. Ask us at support@car-link.live to see, correct or delete your information and we will do it where we are allowed to.

Reviews display your chosen public name, star rating and comment. Keep personal or sensitive information out of public reviews. Buyer/seller conversations are visible to their participants; support conversations are available to our support team. Message notifications and saved-search alerts are service emails, not consent to marketing.

We use essential browser storage for sign-in, support chat and cookie choices. Optional analytics and advertising cookies require your consent. Read our cookie policy and use Cookie settings at the bottom of any page to change your choice. Requests to delete information are subject to legal retention requirements and the rights of others.

We aim to keep CarLink available but do not promise it will be uninterrupted or free of errors. The site is provided "as is" and we are not responsible for the condition, accuracy of description or legality of any vehicle listed. We do not guarantee transactions between users, but nothing here excludes responsibility we have under the law for any loss arising from a sale you complete with another user.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or anything else that cannot be limited under UK law. Your statutory consumer rights remain unaffected, including remedies where our paid services are not provided with reasonable care and skill.

Signed-in buyers and sellers can message each other on CarLink. We send the other participant an email notification so they can return to the website and reply. Do not send spam, threats, scams or sensitive payment details. We do not guarantee how quickly a seller will respond.

Support may begin with AI assistance. Its replies may be inaccurate and are not legal or financial advice. Choosing to talk to a person sends the conversation to our team and stops AI replies for that conversation. Team availability and response times are not guaranteed.

Each account may publish one public review and update or delete it. Reviews should reflect a genuine experience and must not contain unlawful, abusive or misleading material, or someone else's private information. Our team can remove reviews that break these rules.

Sponsored placements are paid promotional content, not a recommendation or guarantee by CarLink. Check a sponsor's own terms before buying from them. Their website's cookie and privacy policies apply when you follow a link.

We can update these terms. If a change materially affects you we will tell you on the site or by email before it takes effect, and the version shown here (with its date) is the one that applies. You can stop using CarLink at any time and delete your account; we may suspend or end access if you break these terms.

These terms are governed by the law of England and Wales; if you live in Scotland or Northern Ireland you keep the rights the law of your country gives you. Complaints can be sent to support@car-link.live and we will reply.